OPERATIONAL
Strategic priority
Our commitments
Strategic reinvestment and
fiscal accountability
Our strategies
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Implement key initiatives to achieve financial sustainability.
Implement a multi-year strategic investment strategy to support
organizational renewal.
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Develop a multi-year facilities renewal plan.
Support integrated planning and evidence-based decision-making through
an enterprise data and reporting strategy.
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Service excellence
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Broaden our fundraising activities to support student success.
Develop and embed a customer service philosophy and service
excellence culture.
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Implement a 'right stop' approach to service delivery, including a unified
online student services portal that will allow the majority of transactions with
the college remotely and through mobile devices.
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